Updated and Effective Date: Dec 21, 2022 | View previous versions 2018-04-26, 2019-05-02, 2019-12-18, 2020-12-17, and 2022-12-21
“Personal information” generally refers to any information that can be linked to an identified or identifiable person. The following provides examples of the type of information that we collect from you, or have collected in the preceding 12 months, and how we use that information.
|Context||Types of Data||Primary Purpose for Collection and Use of Data|
|Account Registration||We collect your name and contact information when you create an account. We also collect information relating to the actions that you perform while logged into your account.||We have a legitimate interest in providing account related functionalities to our users.|
|Customer Relationship Management/Service Use History||When you or your organization obtains services from us, we collect certain personal identifiers such as name, email address, telephone number, and professional contact information. We also collect payment information such as credit card number, or other financial information. In some instances, we may collect certain background or screening information to the extent needed and in accordance with applicable law.||We use this information in providing products and services to our customers and performing our contract with your organization. When we receive Personal information from one of our clients in order to carry out a project or a service we process that information on their behalf. When we act in this capacity, our client determines the purpose for which the information was collected and how we should use it.|
|Supplier Relationship Management||We collect certain personal identifiers such as name, email address, telephone number, and title when you or your organization provides us with certain products or services. In some instances, we may collect certain background or screening information to the extent needed and in accordance with applicable law.||We have a legitimate interest in administering our relationship with our suppliers and performing our contract with your organization.|
|Cookies and Third Party Tracking||We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information regarding your internet or other network activity, including browsing or search history, and information regarding your interactions with our websites, mobile applications, emails, or advertisements so that they can provide advertising about products and services tailored to your interests on our website, or on other websites.||We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics. For more information relating to the use of such tools, review our “Cookie and Similar Tracking Technologies” section below.|
|Email Interconnectivity||If you receive email from us, we use certain tools to capture internet or other network activity data related to when you open our message, click on any links or banners it contains and make purchases.||We have a legitimate interest in understanding how you interact with our communications to you.|
|Feedback/Support||If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.||We have a legitimate interest in receiving, and acting upon, your feedback or issues.|
|Mailing List||When you sign up for one of our mailing lists we collect your email address or postal address.||We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services.|
|Partner Promotion||We collect information that you provide as part of a co-branded promotion with another company.||We have a legitimate interest in fulfilling our promotions.|
|Web logs||We collect device and network activity information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.||We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.|
We collect your personal information in the following ways, pursuant to applicable law:
Directly From You, when you visit our websites and mobile applications, register for an account, contact us, respond to a survey, sign up to receive emails, text messages, and/or postal mailings.
From Third-Parties, including Customer Organizations, third parties that we have partnered with to provide you the services that you have requested from us, data analytics providers or publicly available sources.
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you license our learning management system we may collect your information to perform our contract with you, but we also collect your information because we have a legitimate interest in understanding who our clients are and what services we perform on their behalf.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
You can make the following choices regarding your personal information subject to applicable law:
Please note that many of the above rights are subject to exceptions and limitations. Your rights and our responses will vary based on the circumstances of the request. If you choose to assert any of these rights under applicable law, we will respond within the time period prescribed by such law.
In the State of California, a person authorized to act on your behalf may make a verifiable request related to your Personal Information. If you designate an authorized person to submit requests to exercise certain privacy rights on your behalf, we will require verification that you provided the authorized agent permission to make a request on your behalf. In any circumstance, your request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Information or an authorized representative of that person; and (ii) describe the request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
To exercise your rights, please contact us at email@example.com, call us at 855-236-2477, or visit our online portal.
We employ industry standard physical, technical, and organizational measures designed to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction, in order to maintain the security and integrity of your personal information. No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
BenchPrep retains personal information for as long as necessary to fulfill the business purpose for which you provided it to us and any other legitimate business purpose, including without limitation, for the purposes of satisfying any legal, accounting, or reporting requirements. The specific periods for which we keep information about you vary depending on the nature of the information, why we need it, and whether the personal information is de-identified. If you would like more details about our data retention policies, please contact us.
Notice to Residents of Countries outside of the United States of America. BenchPrep is headquartered in the United States. If you are located outside of the United States, you should be aware that your personal information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, merchants, or service providers in the United States. By providing us with personal information, you consent to the transfer and processing of your personal information within the United States. Where required by applicable law, we will provide appropriate protections for personal information transferred to the United States, including by implementing appropriate contractual controls.
Children’s Privacy. BenchPrep takes special care to protect the privacy needs of children under the age of 16 and BenchPrep encourages parents to be an active participant in their child’s online activities. BenchPrep’s website does not target and is not intended for children under the age of 16, and BenchPrep will not knowingly collect personal information from them. BenchPrep does not sell the personal information of minors less than 16 years of age without affirmative authorization. If BenchPrep discovers personal data from a child gathered through the website, without parental consent, BenchPrep will delete that data. This website is not intended for persons under the age of 16. If you are under 16 you must ask a parent or legal guardian for permission prior to submitting any information to this website.
If you have any questions, comments, or complaints concerning our privacy practices, or, where required by law, if you would like to submit a request based on a right listed in this Policy, please contact us at the appropriate address below.
For non-EU residents:
111 S Wacker Drive, Suite 1200
Chicago, IL 60606
For EU residents:
To ask questions about our privacy practices, or issue a complaint, contact us at:
111 S Wacker Drive, Suite 1200
Chicago, IL 60606
If you are not satisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority.